Past-Due Customers

This section discusses the collection process. It provides ideas for an effective collection process and offers alternatives to in-house collections.

The following flowchart depicts a commonly used collection process. This collection process is efficient and proven to be effective. This process should be customized for your needs keeping your terms and company philosophy in mind.

For help developing a collection process, contact us.

When Premier Print Holdings closed several divisions in 2001, Aguirre, Aikman + Brown was extremely successful in collecting accounts for us that were well over a year old. Your professionalism as well as persistence have certainly paid dividends for us. There were several accounts that I felt would never collect, but Aguirre, Aikman + Brown really came through for us. It has been a pleasure dealing with them and their staff.

Christine Gerentes
Corporate Credit Manager, Premier Print Holdings

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